PRIVACY POLICY

Privacy Policy

 

1. Introduction

At Once Coffee Malaysia, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

 

2. Data Collection and Use

Personal Information: 

We collect personal information such as your name, email address, shipping address, phone number, and payment information when you make a purchase or create an account.

Non-Personal Information: 

We collect non-personal information such as your browser type, operating system, IP address, and browsing behavior on our website through cookies and other tracking technologies.

We use this information to process your orders, provide customer support, improve our services, and send marketing communications with your consent. You can opt out of marketing communications at any time.

 

3. Disclosure of Personal Information

We do not sell, share, or trade your personal information with third parties except as necessary for business operations:

Service Providers: 

We share your information with third-party service providers for order processing, payment processing, and delivery.

Legal Requirements:

We may disclose your information if required by law or to protect our rights and safety.

 

4. Security

We implement security measures such as encryption, secure socket layer (SSL) technology, and access controls to protect your personal information from unauthorized access, alteration, or disclosure.

 

5. Your Rights

Access and Correction:
You can access and update your personal information by logging into your account or contacting us directly.

Deletion:
You can request the deletion of your personal information, subject to legal requirements.

 

6. Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

 

7. Privacy Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Once Coffee Malaysia
017 – 6678627
oncecoffeemalaysia.official@gmail.com

By using our website, you agree to the terms of this Privacy Policy. Thank you for shopping with Once Coffee Malaysia!